Question 1

How do I create an account?

Accepted Answer

Download Thumbkiss from the App Store, then sign up using your email address. You can also sign in with Apple for a faster setup.

Question 2

How do I pair with my partner?

Accepted Answer

After creating your account, generate a pairing code or QR code. Share this code with your partner, and they can enter it in their app to connect with you.

Question 3

Can I change my paired partner?

Accepted Answer

Yes, you can unpair from your current partner in the profile settings. Note that unpairing will remove access to your shared content.

Question 4

What is a Thumbkiss?

Accepted Answer

A Thumbkiss is a virtual gesture you send to your partner by pressing both your thumbs on the screen at the same time. It's a way to say "I'm thinking of you" and helps you maintain your daily streak.

Question 5

How does the streak work?

Accepted Answer

Your streak increases when both you and your partner send a Thumbkiss on the same day. If either of you misses a day, the streak resets to zero.

Question 6

How do I use the shared drawing board?

Accepted Answer

Tap the drawing icon on the home screen. You can draw with your finger, and your partner will see your drawings in real-time. You can also clear the canvas to start fresh.

Question 7

How do I share music?

Accepted Answer

Connect your Spotify account in the settings, then select "Today's Song" from the home screen. Choose a track from your Spotify library to share with your partner.

Question 8

Is my data secure?

Accepted Answer

Yes, all your data is encrypted and stored securely using Firebase. Only you and your paired partner can access your shared content.

Question 9

Can I delete my messages?

Accepted Answer

Currently, messages cannot be individually deleted. If you want to remove all your data, you can delete your account from the settings.

Question 10

Who can see my profile?

Accepted Answer

Only your paired partner can see your profile, photos, and shared content. Your information is private and not visible to anyone else.

Question 11

The app is not syncing properly

Accepted Answer

Try these steps:

Question 12

Photos are not loading

Accepted Answer

This is usually due to a slow internet connection. Try refreshing the page by pulling down. If the problem persists, check your internet connection or try again later.

Question 13

I can't connect to Spotify

Accepted Answer

Make sure you have the Spotify app installed and are logged in. If you're still having trouble, try disconnecting and reconnecting your Spotify account in the settings.

Question 14

How do I change my profile photo?

Accepted Answer

Go to the Profile tab and tap on your current photo. You can then choose a new photo from your photo library or take a new one.

Question 15

How do I delete my account?

Accepted Answer

Go to Profile > Settings > Account > Delete Account. Note that this will permanently delete all your data and cannot be undone.

Question 16

I forgot my password

Accepted Answer

On the login screen, tap "Forgot Password" and enter your email address. You'll receive instructions to reset your password.